Our website has free access. The account will only be needed if you want to make a purchase, for us to be sure that you are older than 18 years old and that the seeds can be legally purchased from your address.

Every member of Artgenetix.world is a real supporter for us and we want to give them back the same love that we receive. Art Genetix Membership opens the doors to a wide range of advantages and unique opportunities, visit the *Membership* section to know more about this. You are special to us, and we want you to know it!

During the registration process we will ask you a telephone number in wich you will receive a text message with a confirmation code to validate your account. For any information about how Art Genetix uses your datas you can check our *privacy policy*.

Art Genetix values your privacy and safety, for this reason we guarantee complete discretion on all deliveries. All the orders are hand-packed in a damage proof, discreet packaging. On your package it will NOT show the company name nor the logo nor any other information related to its content, besides the delivery details.

Once the payment is received you will receive a confirmation via email and your order will be shipped as soon as possible. Allow 2-3 working days for you order to be processed, depending on the payment method. Our team will do its best to make it quick and smooth!

If customs authorities seize your package, you’ll get an interception letter, email, text message, or phone call. Please make sure to let us know as soon as possible. Our team will proceed to sort out any eventual issue and make sure that you receive your package.

We ship only on Mondays and Tuesdays to avoid the package getting stuck during weekends and reach its destination as quickly as possible.

Depending on the delivery address, we will work with the company that grants us the most safe and quick shipping to your area. If you have any particular need related to this, please let us know in the notes of your order.

Art Genetix works with the most trustworthy delivering companies and every shipping is tracked, so that we can always keep your order under control. If for any reason your package gets proven lost we will make sure that you will still receive your order at no extra cost.

Art Genetix seeds are only meant for collectionism, scientifical research and genetical preservation purposes. Laws on stocking, purchase, sale, and germination of seeds are different in each country or region and Art Genetix takes no responsibility for any use external to the above-mentioned ones. Check the laws of your country before any purchase, Art Genetix will only deliver to addresses located in legal areas.

NO. Art Genetix collaborates with various partners around the world to give close access to our products to everyone. Check out our *partners* section to see where is your closer retailer and go pick up your favourite product in a shop close to you!

If you buy your seeds from artgenetix.world they are always 100% original and of the best quality. If you buy your seeds from any of our *partners* you can be sure that they are always 100% original and of the best quality. if you still have some doubts, you can check our *originalpackagings* here. If you’re still not sure contact us as info@artgenetix.world and tell us when you made the purchase, from wich retailer and what products you got. Our team will contact you shortly after to support you. Every product of Art Genetix is strictly tracked from the source to the final customer.

No. At the moment of the purchase you are agreeing that you are 100% sure of your choice and the price we offered, once the order is confirmed there is no refund.